Sielox Security is committed to offering solutions that resolve the issues our customers face everyday. We believe this requires an organization committed to providing a wide range of service solutions designed to meet your needs across the mechanical access, electronic access, CCTV surveillance, and automatic personal security product groups.

Our Service Solutions Group designs and builds programs that add value and align with your organization's approach to managing security. We realize that deploying the right maintenance program is as equally important as the solution’s initial design and installation. We believe implementing the right service solution will enhance your system's performance and provide for a greater return on your investment as we focus on maximizing your solution’s life cycle. 

We take care of your everyday security issues, to allow you to concetrate on your everyday business.

Our Service Solutions Group designs service programs tailored to your needs:

• Breakdown Service
• Software Support
• Programmed Maintenance
• Comprehensive Maintenance
• Evaluation on System effectiveness
• Managed services

Sielox Service Technicians are fully trained and are holders of relative trade licenses and qualifications in each state.  Each technician is dispatched using a modern computer based service management system ensuring each service call is addressed efficiently and effectively. Our service vans and warehouse stocks are constantly monitored to ensure each technician has access to a range of spare parts to ensure the downtime is to a minimum.

Our service platforms are aligned to support your business and optimize your equipment's life cycle performance. Our team will review your criteria such as available project funding, acceptable risk levels, and ongoing life cycle maintenance costs to ensure your solution is right-sized to meet your budget and security needs.